SpeakX Voice
Zara · SpeakX · outbound only — app installs and trial users — Hindi first, switching to English or a regional language on the learner's cue
Production agents
Zara · Outbound (new installs & trials)
Calls every fresh install and trial signup within minutes — calm, unhurried English (Hindi on request), walks the learner through their first speaking lesson and books a plan call if there's intent.
Zara · Inbound (support & sales)
Answers inbound support and sales calls around the clock — renewals, billing, plan upgrades and app troubleshooting, same measured tone every time.
Voice calls
27
in this workspace
Avg duration
4m 34s
connected conversations
Subscriptions booked
0
last 7 days
Languages
3
English (default) · Hindi · Hinglish
Opening line
Namaste! Main Zara bol rahi hoon SpeakX se. Aapne humara app trial start kiya tha — do minute baat kar sakte hain kya? Do you have two minutes to talk?
Language stack
English · Primary
55%STT sarvam saaras:v4 · TTS elevenlabs eleven_turbo_v2_5
Hinglish blend · Secondary
33%STT sarvam saaras:v4 · TTS elevenlabs eleven_turbo_v2_5
Hindi · On request
12%STT sarvam saaras:v4 · TTS elevenlabs eleven_turbo_v2_5
Call outcomes (7d)
Voice & style rules
- Calm, measured, low-pitched Hinglish delivery — deliberately unhurried, modelled on a composed captain's tone.
- English loanwords stay in English: trial, streak, renewal, plan, feedback, AI tutor.
- Numbers stay in the spoken language: pandrah minute, ek sau din ka streak.
- "SpeakX" is always pronounced clearly, never localized.
- Zara leads the conversation and closes on a paid plan or a scheduled callback.
Recent SpeakX Voice conversations
Rohit Sharma
1m 0s · completed · 20708d ago
Suresh Yadav
2m 14s · callback_requested · 20708d ago
Priya Nair
3m 10s · voicemail · 20708d ago
Manoj Tiwari
3m 28s · voicemail · 20708d ago
Deepak Kumar
4m 42s · no_answer · 20708d ago
Vikas Chauhan
5m 56s · completed · 20708d ago
Dialler windows
Conversation quality
Latency (first response)
620 ms
p95 across last 200 calls
Barge-in accuracy
95%
learner interrupts handled cleanly
Language switch accuracy
96%
Hindi → Hinglish / English on cue
Pronunciation flags
4
manual review queue
Recent dialler batches
| Batch | Leads | Connected | Subscriptions | Run |
|---|---|---|---|---|
| Trial day-1 re-engage | 148 | 94 | 22 | Today 7:10 pm |
| Meta job-seeker intent — Kanpur | 210 | 128 | 41 | Today 6:00 pm |
| Referral warm list | 58 | 47 | 19 | Yesterday 7:20 pm |
| App install enquiries — Interview English | 122 | 68 | 24 | Yesterday 6:15 pm |
| Dormant 30-day nurture | 260 | 91 | 8 | 2 days ago |
Guardrails
- Never quotes an unapproved discount — routes negotiation to the human desk
- Never promises features outside the published plan matrix
- Stops the call politely on a do-not-call request and marks the lead suppressed
- Hands off to a human counsellor the moment the learner asks for a corporate/B2B quote