Counsellor handoff
7 briefs ready for this week's closing calls — written by the Handoff agent from the consolidated profile
Rohit Sharma
Sat 29 Aug · 11:00 am · with Karan Malhotra
Field sales executive in Gurgaon, wants confidence for client calls. Currently on day 4 of trial, has completed 3 lessons.
Must say
- · Show the AI tutor's instant pronunciation feedback first — that is what moved him on the call.
- · ₹1,999/month renewal with 15-minute daily commitment stated up front.
- · Streak feature and leaderboard for motivation.
Risks
- · Comparing with Cambly's live-tutor pricing
- · Manager not yet aware he is using the app
Brief auto-refreshes after the next call or WhatsApp reply
Ananya Verma
Sat 29 Aug · 4:30 pm · with Ritika Sharma
Fresh graduate in Kanpur preparing for campus placements. Price-sensitive but very focused on interview readiness in 3 weeks.
Must say
- · Interview English track with mock-interview roleplay.
- · AI feedback turnaround within seconds.
- · Flexible plan with no long-term lock-in.
Risks
- · Tight timeline before placement season
- · Will compare with free YouTube content
Brief auto-refreshes after the next call or WhatsApp reply
Suresh Yadav
Sun 30 Aug · 12:00 pm · with Ritika Sharma
Call-centre aspirant from Patna, first-time app-based learner. Wants to understand total cost with the EMI option.
Must say
- · Full pricing walkthrough with EMI
- · Success stories from other call-centre learners
- · Daily 15-minute format explained
Risks
- · Budget stretch of ~₹2,000
- · Parents involved in the decision
Brief auto-refreshes after the next call or WhatsApp reply
Priya Nair
Sat 29 Aug · 1:00 pm · with Nikhil Bansal
HR manager evaluating SpeakX for Business for her 40-person customer support team in Coimbatore. Decides fast when the ROI is clean.
Must say
- · Exact per-seat corporate pricing before anything else.
- · Team dashboard and progress reporting for managers.
- · Comparison against in-person training cost per employee.
Risks
- · Will spot any inconsistency in the quote
- · Expects a written proposal
Brief auto-refreshes after the next call or WhatsApp reply
Manoj Tiwari
Sun 30 Aug · 12:30 pm · with Sonal Chopra
Referral from an existing SpeakX learner in Indore, near-decided buyer. Wants a quick trial-to-paid conversion.
Must say
- · Referral discount code
- · 1-month plan flexibility to upgrade later
- · Streak reminders on WhatsApp
Risks
- · Will ask for an extended free trial first
- · Compares against friend's subscription price
Brief auto-refreshes after the next call or WhatsApp reply
Kavya Reddy
Sun 30 Aug · 4:00 pm · with Ayesha Khan
HR head at a Hyderabad BPO, referral from an existing SpeakX for Business customer. Technical buyer who will validate every ROI claim.
Must say
- · Cohort analytics and manager dashboard
- · Onboarding timeline for 100+ seats
- · Data privacy and security posture
Risks
- · Will challenge usage metrics
- · Wants a pilot batch before full rollout
Brief auto-refreshes after the next call or WhatsApp reply
Deepak Kumar
Fri 28 Aug · 6:30 pm · with Karan Malhotra
Bank PO aspirant from Nashik, in active negotiation on the plan duration. High intent, has completed 8 trial lessons.
Must say
- · Hold base price, offer a bundled mock-interview add-on
- · Success story of a similar aspirant clearing interview
- · Renewal timeline and referral ask
Risks
- · Wants a discount before committing
- · Will compare with a competitor's interview-prep bundle
Brief auto-refreshes after the next call or WhatsApp reply
